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Why DriveNex is Your Best Choice for Driving

Apr 30 2025

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Jan 25 2025

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    +1-647-989-8706info@drivenex.ca54 Betterton Crescent, Brampton ON L7A 0S6
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    Privacy Policy

    Privacy Policy for DriveNex

    Last Updated: April 24, 2025

    DriveNex (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website http://drivenex.ca (the “Website”) or use our services. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian and Ontario privacy laws.

    By using our Website or services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our Website or services.

    1. What is Personal Information?

    Personal information is any information about an identifiable individual, such as your name, email, phone number, or address. It does not include business contact information or publicly available information as defined by PIPEDA.

    1. How We Collect Personal Information

    We collect personal information in the following ways:

    • Directly from You: When you:
      • Contact us or request services (e.g., name, email, phone, address).
      • Make payments through third-party processors (we do not store payment details).
      • Sign up for newsletters or marketing communications.
    • Automatically: When you visit our Website, we may collect:
      • IP address, browser type, and device information.
      • Usage data (e.g., pages visited) via cookies or analytics tools (e.g., Google Analytics).
    • From Third Parties: From partners or service providers (e.g., order details from retailers).
    1. How We Use Your Personal Information

    We use personal information to:

    • Provide and manage our services.
    • Process payments securely.
    • Respond to inquiries or provide customer support.
    • Send marketing communications (with an option to opt out).
    • Improve our Website and services using aggregated data.
    • Comply with legal obligations (e.g., tax laws).

    We will not use your information for other purposes without your consent or as required by law.

    1. How We Share Your Personal Information

    We may share personal information with:

    • Service Providers: Third parties assisting us (e.g., payment processors, analytics providers), bound by confidentiality agreements.
    • Business Partners: To fulfill services (e.g., coordinating with retailers).
    • Legal Authorities: When required by law (e.g., court orders) or to protect our rights.
    • Business Transfers: In case of a merger, acquisition, or sale, subject to this policy.

    We do not sell or share your information with unrelated third parties for their marketing purposes.

    1. International Data Transfers

    Some service providers may process data outside Canada (e.g., in the United States). We ensure safeguards, such as contracts, protect your information per PIPEDA.

    1. How We Protect Your Personal Information

    We use reasonable safeguards, including encryption, secure storage, and staff training, to protect your information. However, no system is fully secure, and we cannot guarantee absolute security.

    1. Your Rights and Choices

    Under PIPEDA, you may:

    • Access or Correct: Request access to or correction of your personal information.
    • Withdraw Consent: Opt out of certain uses (e.g., marketing), subject to legal obligations.
    • Manage Cookies: Disable cookies via browser settings, which may affect Website functionality.

    Contact us (Section 9) to exercise these rights. We will respond within 30 days.

    1. Cookies and Tracking

    We use cookies for:

    • Essential Website functions.
    • Analytics (e.g., Google Analytics).
    • Marketing (if applicable).

    Manage preferences in your browser. See Google’s Privacy Policy or opt out via Google’s tool.

    1. Data Retention

    We keep personal information only as long as needed for the purposes outlined or to meet legal requirements (e.g., 7 years for tax records). Unneeded data is securely deleted or anonymized.

    1. Contact Us

    For questions or complaints, contact our Privacy Officer:

    DriveNex
    Brampton, Ontario
    Email: info@drivenex.ca
    Phone: 647-989-8706

    We will respond within 30 days. If unsatisfied, contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or Ontario’s Information and Privacy Commissioner at www.ipc.on.ca.

    1. Changes to This Privacy Policy

    We may update this policy to reflect legal or operational changes. Significant updates will be posted on our Website. Continued use of our Website or services indicates agreement with the updated policy.